At the height of the pandemic, back in February 2021, online sales grabbed 35.6% of all retail trade as shoppers fled from the High Street. In contrast, the latest Office… The post Online sales tumble over 20%, but ‘reports of e-commerce’s death are greatly exaggerated’ appeared first on London Business News | Londonlovesbusiness.com.
After a record-breaking peak season, a £7bn returns nightmare is threatening to punch a hole in online retailers’ post-Christmas revenues. While 49 percent of UK consumers say they return products… The post Two out of three consumers abandon online orders in absence of return policy appeared first on London Business News | Londonlovesbusiness.com.
Mirakl, the industry’s first and most advanced enterprise marketplace SaaS platform, today announced the release of The 2022 State of Online Marketplace Adoption, a global survey of 9,000 consumers, including… The post UK shoppers are moving purchasing power to online marketplaces appeared first on London Business News | Londonlovesbusiness.com.
Brits are expected to return £3.9bn-worth of unwanted gifts purchased online after Christmas, for a refund or an exchange. The home delivery expert ParcelHero says over 10% of all gifts… The post £3.9bn of online Christmas orders will be returned, but which stores have the worst returns policies? appeared first on London Business News |…